Privacy Policy
RE/MAX Sfera, with its registered office at Corso Galileo Ferraris, 16, 10121, Turin, VAT No. 11420700012, is committed to protecting the privacy of users of its microsite and ensuring that personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR). Below, we provide detailed information on the processing of personal data.
1. Data Controller
The data controller for personal data is RE/MAX Sfera, with its registered office at Corso Galileo Ferraris, 16, 10121, Turin. For any questions or requests regarding the processing of personal data, you can contact us at the email address info@remaxsfera.com.
2. Types of Data Collected
RE/MAX Sfera collects and processes the following personal data:
- Contact data: name, surname, email address, phone number. - Browsing data: IP address, log data, information about devices used to access the microsite. - Real estate preference data: type of property, geographical area of interest, budget.
3. Purpose of Processing
The personal data collected is processed for the following purposes:
- Providing information and responding to contact requests sent via the microsite. - Managing requests for appointments and property visits. - Sending commercial and promotional communications, subject to the user's explicit consent. - Improving user experience and optimizing navigation on the microsite.
4. Legal Basis
The processing of personal data is based on the following legal bases:
- Performance of a contract or pre-contractual measures: for managing requests for information and appointments. - Consent: for sending commercial and promotional communications. - Legitimate interest: for analyzing browsing data and improving the service offered.
5. Storage Methods
Personal data is stored for the time strictly necessary to achieve the purposes for which it was collected, in compliance with the principles of necessity and proportionality. Specifically, contact data and real estate preferences are stored until the user withdraws consent or requests deletion. Browsing data is stored for a maximum period of 12 months.
6. Rights of the Data Subject (Articles 15-22 GDPR)
Data subjects have the right to:
- Access their personal data and request a copy of it. - Rectify inaccurate or incomplete personal data. - Delete personal data (right to be forgotten) in cases provided by law. - Restrict the processing of personal data in the cases provided by Article 18 of the GDPR. - Object to the processing of personal data for legitimate reasons. - Request data portability, where applicable. - Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise their rights, data subjects can contact RE/MAX Sfera at the email address info@remaxsfera.com.
7. DPO and Contacts
RE/MAX Sfera has appointed a Data Protection Officer (DPO), who can be contacted at the email address dpo@remaxsfera.com, for any issues related to the processing of personal data and the exercise of data subjects' rights.
This privacy policy is subject to updates. We encourage users to check it periodically to stay informed about any changes.